Rethinking Mortgage Quality Control for Modern Risk

Chrisman Commentary | by Sharon Reichhardt

Published March 10, 2026

Quality control (QC) has never been the most glamorous part of the mortgage business, but it has always been one of the most important. In a market defined by tightening margins, regulatory scrutiny, and heightened operational risk, QC is no longer just a back-office requirement. It is increasingly becoming a strategic function that protects profitability, safeguards reputations, and ultimately ensures that lenders are producing high-quality loans.

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