Disaster-affected homeowners receive expanded support Announcing Fannie Mae's Disaster Response Network™: a comprehensive case-management service for disaster-affected homeowners with Fannie Mae-backed mortgage loans. Homeowners may access this program, a supplement to the post-disaster mortgage relief options currently offered, by visiting Know Your Options or calling 1-800-2FANNIE.
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SMDU enhancements are here
This weekend, we implemented Servicing Management Default Underwriter™(SMDU™) 7.17 updates, including expanded Case Management functionality in the SMDU user interface. Contact SMDU Operationsor your Fannie Mae Servicing portfolio manager for more information.
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Correction to Servicing Guide announcement Last week, Servicing Guide Announcement SVC-2018-08 provided an update that allows servicers to order initial property inspections on the 60th day of delinquency instead of the 45th day when certain requirements are met. The announcement originally stated that the effective date was Jan. 1, 2019; however, the effective date is March 1, 2019. View the updated announcement.