Fannie Mae Servicing Guide Announcement SVC-2018-09 Servicing Guide Updates

December 12, 2018

The Servicing Guide has been updated to include changes related to the following:

*Policy change not applicable to reverse mortgage loans.

Insurer Rating Requirements

Policies related to property insurance carrier requirements have been consolidated from Servicing Guide B-2-01, Property Insurance Requirements Applicable to All Property Types into Selling Guide, B7-3-01, Property Insurance Requirements for Insurers.

Also, our property insurance carrier ratings requirements have been updated to

Effective Date

Sellers/servicers are encouraged to implement these policy changes immediately; but must implement these changes by March 1, 2019.

Flood Insurance Updates and Guide Alignment

In our continued efforts to simplify and consolidate policies shared by the Selling and Servicing Guides, duplicative policies related to flood insurance coverage requirements have been consolidated from Servicing Guide Chapter B-3, Flood Insurance Requirements into the Selling Guide. Servicers are directed to Selling Guide B7-3-07, Flood Insurance Coverage Requirements for all coverage requirements. Policies related to servicing mortgage loans with flood insurance have been retained in Servicing Guide B-3-01, Flood Insurance Servicing Requirements Applicable to All Property Types.

As a result of the consolidation, we are providing notice and clarification of the following changes in the Selling Guide:  

In addition, two new policies were added providing flexibility for servicers: 

Rather, the borrower may maintain an individual flood insurance dwelling policy that meets our coverage requirements. 

Effective Date

Servicers are encouraged to implement these policy changes immediately, but must implement these changes by March 1, 2019.

Loss Draft Proceeds and Other Unapplied Funds in Taxes and Insurance Custodial Accounts

In response to servicer feedback and to provide greater clarity, we updated our requirements for managing loss draft proceeds and other unapplied funds being held in the taxes and insurance (T&I) custodial account by 

Updated Servicing Guide Topics

Effective Date

Servicers must implement this policy change by April 1, 2019.

Incorporation of Borrower–Initiated Conventional Mortgage Insurance Termination Policies

We have incorporated the borrower-initiated conventional mortgage insurance (MI) termination requirements introduced with Lender Letter LL-2018-03 on July 18, 2018 into the Guide. In addition, questions or escalations related to borrower-initiated MI termination should be directed to Fannie Mae’s Single Family CPM division at mi_terminations_escalations@fanniemae.com.

Updated Servicing Guide Topics

Effective Date Change for Certain Borrower-Initiated Conventional Mortgage Insurance Termination Policies

With Lender Letter LL-2018-03, we announced changes to our requirements related to borrower-initiated conventional MI termination including, but not limited to, the following: 

Servicers were encouraged to implement these policy changes as early as January 1, 2019, but required to implement these changes by March 1, 2019.

We are extending the mandatory effective date from March 1, 2019 to September 1, 2019 to allow servicers additional time to make the operational changes necessary for a better customer experience. Also, we’re changing the available date for borrower-initiated requests for termination of conventional MI based on current value of the property from January 1, 2019 to March 1, 2019.

The policy will be operationalized using Fannie Mae’s servicing solutions system and we will be able to support borrower-initiated MI termination requests based on original value starting January 1, 2019, using our AVM to verify that the current property value is at least equal to the original value of the property. However, Fannie Mae’s servicing solutions system will be updated with additional functionality to support MI termination requests based on current value and current value with improvements, including the ability to order BPOs and appraisals, on March 1, 2019.

Effective Date

Servicers will be required to begin evaluating borrower-initiated requests for MI termination for mortgage loans using Fannie Mae’s servicing solutions system as follows: 

Miscellaneous Revisions 

Allowable Bankruptcy Attorney Fee Clarification. The Allowable Bankruptcy Attorney Fees Exhibit has been amended to clarify that the maximum allowable fee for the Proof of Claim Form 410A Loan Payment History includes both the preparation of the form by the law firm and the review of the form prepared by the servicer.

Effective Date

This policy change is effective immediately.

Fannie Mae Change of Address. We have moved our corporate headquarters and updated the Guide and related forms to reflect our new address:

Fannie Mae

Midtown Center

1100 15th Street, NW

Washington, DC 20005

Updated Servicing Guide Topics and Forms

Effective Date

Servicers are encouraged to begin using the new address immediately, but must do so by February 1, 2019.

Contact your Fannie Mae account team, Portfolio Manager, or Fannie Mae’s Single-Family Servicer Support Center at 1-800-2FANNIE (1-800-232-6643) with any questions regarding this Announcement.

Carlos T. Perez

Senior Vice President and

Chief Credit Officer for Single-Family

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