OCC BULLETIN 2019-16: Consumer Compliance: Revised Interagency Examination Procedures

March 26, 2019

Summary

The Task Force on Consumer Compliance of the Federal Financial Institutions Examination Council1 (FFIEC) recently developed interagency examination procedures for

These procedures reflect Consumer Financial Protection Bureau amendments to Regulations Z and E published in the Federal Register on November 22, 2016, April 25, 2017, and February 13, 2018.2 The changes to the procedures relate to the creation of comprehensive consumer protections for prepaid accounts. This bulletin makes available on the Office of the Comptroller of the Currency’s (OCC) website the revised interagency procedures for the new and amended requirements for Regulations Z and E, which go into effect April 1, 2019. OCC examiners will use these procedures for examinations beginning on or after April 1, 2019. The OCC is in the process of incorporating these revised interagency procedures into the “Truth in Lending Act” and “Electronic Fund Transfer Act” booklets of the Comptroller's Handbook, which will supplant the interagency procedures once the updates are completed.

Note for Community Banks

Beginning April 1, 2019, these procedures will apply to the examinations of all national banks and federal savings associations that offer prepaid accounts covered by TILA or EFTA.

Highlights

Further Information

Please contact your supervisory office or Paul R. Reymann, Director for Consumer Compliance Policy, at (202) 649-5470.

 Grovetta N. Gardineer Senior Deputy Comptroller for Bank Supervision Policy

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