Freddie Mac Bulletin 2020-7 Servicing Requirements and Relief Related to COVID-19

March 25, 2020

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Freddie Mac is providing additional guidance on: EDR requirements for borrowers with COVID-19 related hardships; temporary Servicer relief from certain property inspection and property preservation requirements; temporary limitations to our property valuation requirements for borrower-requested cancellations of mortgage insurance; clarified requirements for streamlined Flex Modifications evaluations for borrowers with a COVID-19 related hardship; outreach and collection techniques reminder for servicing delinquent mortgages; annual reporting deadline extension; use of Electronic Records and Signatures; and Seller/Servicer business continuity plan requirements.

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