Follow ACES Announcements, Media Coverage, and Conference Schedule

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Conference | June 22, 2021


Amanda Phillips, ACES EVP of Compliance, joins the ACUIA at their Annual Conference to promote the education and development of the credit union auditing and risk profession.

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Press release | June 21, 2021

Critical Defect Rate Moderates in Q4 but CY 2020 Defect Rate Remains High, Per ACES Mortgage QC Industry Trends Report

DENVER, Colo., June 22, 2021—ACES Quality Management (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Trends Report covering both the fourth quarter (Q4) and the 2019 calendar year (CY). The latest report provides an analysis of post-closing quality control data derived from ACES Quality Management & Control Software™.

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Article | June 21, 2021

Are Lenders Overdue for a Risk Management Wellness Check?

Expert Perspectives: Steve Spies, Principal & Founder of SWS Risk Advisory LLC and Former Fannie Mae Executive

  • What are the key risks lenders need to monitor and manage?
  • How can lenders prevent exposure to regulatory and investor examinations and be ready for the next auditor?
  • How does an outside perspective add more value than an internal risk self-assessment?
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Article | June 17, 2021

Latest Fraud Trends and Insights

Expert Perspectives: Data Facts, Rory Tipton

  • What types of fraud should lenders be on the lookout for in 2021 and beyond?

  • What 7 areas of fraud does Data Facts’ ADV-120 platform evaluate?
  • What are the benefits to using an integrated credit reporting service for post-closing QC reverifications?

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Article | May 26, 2021

Appraising the State of Appraisal Reviews

Expert Perspectives: Covius-Service 1st SVP of Valuations, Pete Gianfrancesco

  • What trends or insights is Service 1st seeing giving the current market conditions?
  • Outside of technology, what more are clients asking of Service 1st?
  • What are the benefits to using an integrated AMC for Field Reviews in the QC process?

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Article | May 25, 2021

Loan quality lessons learned from 2020

HousingWire | May 25, 2021

HousingWire recently spoke with Trevor Gauthier, CEO of ACES Quality Management, about the effects of 2020 on loan quality and what lenders should expect regarding loan quality and risk management this year.

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Press release | May 17, 2021

ACES Quality Management Launches ACES CONNECT While Also Integrating 30 New Vendors to Its Core Platform

DENVER, Colo., May 18, 2021—ACES Quality Management (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the launch of ACES CONNECT™, as well as the addition of 30 integrated vendor partners into ACES Quality Management & Control™ software as part of its spring product release.

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Article | April 15, 2021

A Brief History of Defects; Q3 2020’s Loan Quality Performance Sets Stage for Areas of Concern in 2021

MBA NewsLink| April 15, 2021 | Nick Volpe

“Those who cannot learn from history are doomed to repeat it.” – George Santayana. This precept has a variety of appropriate applications, though none may be more relevant for mortgage lenders than in the area of critical defects. Given the necessary delay that must precede the analysis of post-closing data, it is easy to forget the significance of these findings. However, mistakes made in the past often do not remain so, especially when those mistakes go unaddressed.

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Article | March 29, 2021

Loan growth: Quality is as important as quantity

CUNA | March 29, 2021 | by Amanda Phillips, EVP of Compliance, ACES Quality Management

According to the latest survey from Cornerstone Advisors, mortgage and auto loans are No. 1 and 2 on credit union executives’ list of lending priorities for 2021, and it’s easy to see why. Auto lending has always formed the core of credit unions’ consumer lending strategy. Even with mortgage interest rates rising from 2020’s historic lows, rates are still low enough to encourage purchase business in 2021. However, when the goal is lending growth, prepare to manage the associated risk of loan defects.

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Article | March 26, 2021

Why lenders need to revisit their quality control

HousingWire | March 24, 2021 | Matthew Merlone

Residential lending professionals today are being tasked to weather one storm after another. Between the complications brought on by the COVID-19 pandemic, the recent avalanche of volumes in this refinance market and changing leadership in the White House, lenders should anticipate an increased focus on compliance in 2021.

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