Critical Defect Rate Highest Since 2018, Per ACES Quality Management Q2 2020 Mortgage QC Trends Report

December 16, 2020

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Spike in quarterly defect rate reflects increased unemployment numbers and operational challenges triggered by COVID-19

DENVER, Colo., December 16, 2020—ACES Quality Management (ACES), the leading provider of enterprise quality management and control software for the financial services industry, announced the release of its quarterly ACES Mortgage QC Trends Report covering the second quarter (Q2) of 2020. The latest report provides an analysis of post-closing quality control data derived from ACES Quality Management & Control Software™.

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