VA Circular 26-23-11 Regional Loan Center (RLC) Outlook Mailbox Transition to ServiceNow

June 20, 2023

The Department of Veterans Affairs Loan Guaranty Service (LGY) is publishing this Circular to notify participants of the VA Home Loan program such as lenders, servicers, Veterans, and other external stakeholders that RLC-based Outlook mailboxes used for submitting customer service inquiries or program-specific questions to Loan Production (LP) and Loan Administration (LA) personnel will be decommissioned and transitioned to a ServiceNow Portal.

View Article Source →

Stay Informed, Subscribe to the Compliance Newshub