The purpose of this Circular is to clarify how servicers should evaluate a borrower for a COVID-19 Refund Modification under Step B of the COVID-19 Home Retention Waterfall.
Solutions
Discover how ACES provides the solutions you need, tailored specifically to your line of business.
Solutions Overview-
Mortgage Lending
ACES offers solutions for each point in the mortgage loan lifecycle from Pre Funding to Post Closing.
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Consumer Lending
Gain valuable insights and reduce risk across all consumer lending channels.
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Commercial Lending
Providing commercial lenders with powerful auditing tools to ensure quality and compliance throughout their loan portfolio.
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Credit Unions
Credit Unions can leverage a single platform to obtain a holistic view of loan quality.
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Loan Servicing
Loan servicers are able to tackle all servicing QC challenges while keeping pace with ever-changing regulatory requirements.
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Service Providers
Third-party QC providers can ensure quality and compliance throughout their operations while providing the flexibility to scale as needed as volumes change.
Products
Explore ACES leading quality management and control product offering and start making better business decisions.
Products OverviewWhy ACES
Lending institutions of all sizes use ACES to improve productivity, efficiency and quality while controlling costs.
Why ACES Overview-
Compliance & Risk
Compliance and risk executives use ACES as an integral component of their overall risk management program.
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Quality Control
Quality Control executives can improve audit throughput and accuracy while controlling costs.
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Security
ACES assures the highest level of security protocols.
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Support & Training
Responsive support and access to our experts.
Resources
ACES offers a comprehensive library of information and client success stories.
Resources Overview-
Success Stories
Learn how ACES customers are achieving proven, measurable ROI.
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Reports
Discover the latest intel on nationwide quality control and risk activity.
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Webinars
View our library of webinars on best practices for navigating the industry’s qc and risk trends.
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Guides
Read white papers, guides, checklists and more authored by our team of risk and compliance experts.
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Brochures
Learn more about ACES products features and services.
About
ACES is the leading provider of enterprise quality management and control software for the lending industry.
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Company Overview
Learn about who we are and what we do, as a company and as a team.
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Partner with ACES
Join our list of referral partners to augment your business offering.
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News
Follow ACES media coverage and conference schedule.
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Careers
Quality People behind Quality Products achieving Quality Results.