VA Circular 26-23-21 Regional Loan Center (RLC) Outlook Mailbox Transition to ServiceNow

November 07, 2023

This VA circular notifies lenders, servicers, Veterans, and other external stakeholders that RLC-based Outlook mailboxes used for submitting customer service inquiries or program-specific questions to construction and valuation and specially adapted housing personnel will be decommissioned and transitioned to a ServiceNow Portal found here:

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