February 13, 2024

QC is imperative for long-term mortgage servicing success, here’s why

In the current mortgage landscape, ensuring the highest standards of loan quality is paramount not only during the origination process but also over the life of the loan. As the mortgage industry grapples with a changing market and regulatory complexities, we sat down with Amanda Phillips, Executive Vice President of Compliance at ACES Quality Management, to discuss how lenders can foster long-term success through a robust servicing QC process.

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February 08, 2024

ACES CEO on compliance: “95% might as well be zero”

Editor in Chief Sarah Wheeler sat down with Trevor Gauthier, CEO at ACES Quality Management, to talk about the benefits of tech partnerships and how the company is building a moat around their regulatory and compliance business.

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February 06, 2024

Adapting to the Changing Terrain of Mortgage Servicing

Coming off a year of thinning origination volume, soaring home prices, rising interest rates and low housing inventory, it’s safe to say 2023 was a challenging year for lenders. It was a year in which mortgage applications hit their lowest level since 1996.

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January 22, 2024

ACES Reports Record Growth in 2023 Despite Challenging Market Conditions

Mortgage QC software provider ACES Quality Management (ACES) reports that despite challenging market conditions, the company maintained a record growth during the last few years, adding more than a dozen of the leading lenders in the U.S. to its client roster in 2023.

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December 28, 2023

Q2 Mortgage Trends Report Finds Declining Critical Defect Rate

According to a new press release from ACES Quality Management covering second quarter of 2023, the QC Industry Trends Report found that the critical defect rate of mortgages declined for the third quarter in a row.

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December 28, 2023

Mortgage critical defects drop for 3rd straight quarter

The overall mortgage critical defect rate dropped for the third straight quarter to 1.72%, according to the ACES Mortgage QC Industry Trends report for Q2 2023.

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December 14, 2023

ACES: Critical Defect Rate Falls for Third Straight Quarter

ACES Quality Management, Denver, Colo., reported the critical defect rate for the second quarter of 2023 fell to 1.72%, a 3.37% decrease and the third consecutive quarter of declines.

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September 26, 2023

ACES: Critical Defect Rate Down for Q1 2023

ACES Quality Management, Denver, reported the overall critical defect rate for the first quarter of 2023 was 1.78%. That’s down 3.26% from the previous quarter, and the second straight quarter of declines.

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September 25, 2023

Mortgage defect rates likely to improve, Aces says

Mortgage manufacturing quality continued to improve during the first quarter, a bright spot in an industry that tolerates a certain level of misrepresentations at times of tight margins and low volume.

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September 11, 2023

From reactive to proactive: reshaping QC for today’s mortgage landscape

The mortgage industry has witnessed its fair share of tribulations and transformations, but its response to those challenges and changes is often a tale of reactiveness.

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