MBA Premier Member ACES Quality Management, Denver, recently launched its ‘I Stand for Quality’ movement to empower organizations to deliver transparent, efficient and reliable lending that builds trust.
Click here to readACES Quality Management, Denver, reported the overall critical defect rate increased from 1.51% in Q2 2025 to 1.79% in Q3 2025, an 18.5% increase.
Click here to readPlummeting mortgage rates during the third quarter last year started a shift in originators' business mix towards refinance, and this, more than a lessening emphasis on loan manufacture quality, resulted in a huge jump in defect rates, Aces Quality Management said.
Documentation and staffing challenges are driving up defect rates as lenders adjust to a changing market: The critical defect rate for U.S. mortgages climbed again in the third quarter of 2025, marking the third consecutive quarterly increase as lenders grappled with documentation challenges and leaner staff amid a shifting market.
Click here to readMortgage servicing leaders are operating under competing and often conflicting pressures. Borrowers expect faster answers, clearer communication and smoother interactions, particularly during moments of financial stress. Regulators and investors, meanwhile, continue to demand timely, consistent documentation supported by auditable evidence.
Click here to readACES executives say proactive QC and automation are key as GSE loan buyback pressures persist in 2026
Click here to readThe move aims to automate data quality checks and improve compliance for lender and institutional partners
Click here to readACES Quality Management, a provider of enterprise quality management and control software for the financial services industry, has announced the general availability of its latest innovation, ACES DATABRIDGE, which makes ACES customer data fully portable.
Click here to readAs mortgage lenders boost refinance volume, issues tied to fraud and loan defects are increasing.
Click here to readNew quality control analysis says rising defects reflect ‘complexity’ of shifting market conditions
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