ACES News

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Article | November 18, 2025

Mortgage defect rates rise on valuation, eligibility issues

Mortgage application defect rates increased over 15% in the second quarter, but executives at Aces Quality Management described the change as nuanced, related to such areas as appraisal and borrower eligibility.

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Article | November 18, 2025

Freddie Mac adds mortgage quality control automation tool

Fraud and misrepresentation remain persistent challenges in the mortgage industry and Freddie Mac is responding by bringing Quality Control Advisor Plus to the market, a tool which automates this compliance function.

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Press release | November 18, 2025

ACES Q2 2025 Mortgage QC Industry Trends Report shows modest rise in critical defect rate as refinance complexity tests loan quality

DENVER, Colo., Nov. 18, 2025ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the release of its quarterly ACES Mortgage QC Industry Trends Report covering the second quarter (Q2) of 2025. The report analyzes post-closing quality control data derived from the ACES Quality Management & Control® software.

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Press release | November 03, 2025

ACES Quality Management EVP of Information Technology Ben Mahan named HousingWire 2025 Tech Trendsetter

DENVER, Colo., November 3, 2025ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced that Executive Vice President of Information Technology Ben Mahan has been named a 2025 HousingWire Tech Trendsetter. The award honors 75 technology leaders driving innovation and impact across the housing industry through transformative digital solutions.

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Article | October 20, 2025

AI Drives the Next QC Evolution

For many years, QC teams managed audits using static tools, disconnected communications and manual processes that were difficult to scale. The arrival of platforms like ACES Quality Management & Control® modernized these workflows, introducing automation, rules-based audit engines, and centralized reporting to ensure more accurate and consistent results.

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Conference | October 01, 2025

Join Team ACES in Anaheim for the upcoming ACU Lending Council Conference!

Visit Team ACES at booth #K17!

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Conference | October 01, 2025

Visit with ACES in Las Vegas at the upcoming MBA Annual Conference!

Visit Team ACES at booth #613

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Article | September 26, 2025

ACES Quality Management rolls out AI system for mortgage and financial services

ACES Quality Management (ACES) announced the launch of ACES Intelligence, which uses artificial intelligence to help customers improve quality, speed and efficiency by enhancing loan reviews, selection and compliance.

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Article | September 24, 2025

The future of QC: AI, innovation and the human element: AI-powered quality control is reshaping mortgage audits, but human judgment is here to stay

As lenders look to modernize their quality control operations, many are exploring the potential of artificial intelligence to streamline processes, improve loan quality and reduce risk. In this executive conversation, HousingWire spoke with Trevor Gauthier, CEO of ACES Quality Management, about how QC has evolved over time, how AI is reshaping expectations and what lenders and servicers should be doing now to prepare for what’s ahead.

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Press release | September 24, 2025

ACES Quality Management Launches ACES Intelligence™, Redefining Mortgage and Financial Services Quality Control with AI

DENVER, Colo., September 24, 2025ACES Quality Management® (ACES), the leading provider of enterprise quality management and control software for the financial services industry, today announced the launch of ACES Intelligence, the industry’s first and only AI-powered features for quality control (QC). ACES Intelligence helps ACES customers improve quality, speed and efficiency by enhancing loan reviews, selection and compliance.

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