Quality is key for credit unions to thrive in today's volatile lending market

CU Journal | Amanda Philips, EVP of compliance at ACES Quality Management

Published March 14, 2023

Credit Union Journal spoke with Amanda Philips, EVP of compliance at ACES Quality Management, about why down cycles are an ideal time for credit unions to shore up their compliance and quality control processes. At a time when mortgage margins across the industry are razor thin, investing in QC auditing and reporting technology can increase productivity, reduce expenses and bolster revenue in other lines of business.

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